Hii my name is Luna Falon i am from the technical team if you are facing a problem then you can visit our site. To fix Epson printer offline issue on Windows & MAC:Restart the Printer: Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on.Check Connection: Ensure that the printer is properly connected to the computer or network. Verify the USB or network cable connections and try using a different cable if needed.Set as Default: Go to the Control Panel or System Preferences, depending on your operating system, and set the Epson printer as the default printer.